Terms and Conditions
Effective from: January 2025
1. Seller Identification
Company: ENR Group, SIA
Address: Riga, Dzenu iela 8 - 76, Latvia
Email: info@precunoliktava.lv
Phone: +37126328957
2. Right of Withdrawal
Consumers have the right to withdraw from a purchase within 14 days after receiving the product, without stating a reason.
The right of withdrawal does not apply to:
- Products made to customer specifications
- Perishable goods
- Opened hygiene products
- Opened audio/video recordings or software
3. Returns
Products must be returned in original packaging and condition. Refunds are processed within 14 days of receiving returned goods, using the original payment method.
4. Product Compliance
Products must meet contract specifications and reasonable reliability and usability requirements.
- Visible defects must be reported within 14 days of delivery
- Hidden defects must be reported within 2 months of discovery
- Legal warranty: 2 years from delivery date
5. Payment Terms
Available payment methods:
- Bank transfer
- Card payments (coming soon)
Bank details:
Bank: Swedbank
Beneficiary: ENR Group, SIA
IBAN: LV70HABA0551053343519
SWIFT: HABALV22
6. Delivery and Risk
Standard delivery: up to 30 days.
Risk of product damage or loss transfers to the customer upon receipt.
In case of delivery delays, the customer has the right to cancel the order with a full refund.
7. Prices
All prices are in EUR, including VAT. Prices may change, but the price at the time of order is guaranteed.
8. Dispute Resolution
We strive to resolve disputes amicably. If not possible, disputes are resolved according to the laws of the Republic of Latvia.
Consumer Rights Protection Centre: www.ptac.gov.lv
9. Intellectual Property
All content on precunoliktava.lv (texts, images, logos) is protected by copyright. Copying without permission is prohibited.
10. Limitation of Liability
We are not liable for:
- Indirect or consequential damages
- Third-party service interruptions
- Force majeure circumstances